Columbia Gas Finishes Pipeline Restoration

BOSTON, MA (WBZ-AM) – Columbia Gas said that they have finished replacing miles of gas pipeline on Tuesday as part of the recovery effort after the gas explosions and fires in the Merrimack Valley in September that killed one,  destroyed dozens of homes and forced hundreds into shelters.

Columbia Gas says that 43.5 Miles gas lines are now “gas-ready,” three-weeks ahead of schedule.

But it would be weeks until customers have gas service again. The original deadline of November 19 was pushed back to December 16 for full restoration. They are now shifting their attention on making sure various residences and businesses are “house-ready.”

To date, Columbia says it has paid $34.2 Million out of the 21,944 claims and paid out $34.2 million. They have relit 1,390 residential customers and 84 businesses. 1,925 families have been placed in alternative housing.

Customers that need assistance can contact Columbia Gas through the info below:

Affected Customer Hotline (866)-388-3239

Property Claims Number (800)-590-5571

Emergency Line (800)-525-8222

Claims Center Locations (visit www.columbiagasma.com for availability):

439 South Union Street, Lawrence: Mon. – Fri. 7a.m. – 7p.m.; Sat. 9a.m.-2p.m.
45 Main St. Andover: Mon. – Fri. 12 p.m. – 8p.m.; Sat. 9a.m. – 2p.m. 
115 Main St. North Andover: Tue. – Fri. 12p.m. – 8p.m.; Sat. 9a.m. – 2p.m.

Career Hotline (866) 960-7285


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