CVS To Change On Hold Music

BOSTON (WBZ NewsRadio) — A Massachusetts doctor who pleaded with CVS to change its on-hold jingle is getting his wish.

The pharmacy chain says the company is in the process of updating its voice-response phone system, including the on-hold music that Dr. Steven Schlozman hates.

Schlozman, child psychiatrist at Massachusetts General Hospital, penned a tongue-in-cheek letter last year saying the music haunted him "day and night."

The letter sparked a nationwide debate with some people praising the music and others sharing Schlozman's sentiments.

The good doctor says he thinks it’s great CVS is making the change.


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