(Scott Eisen/Getty Images)
LAWRENCE, Mass. (WBZ NewsRadio) — A number of frustrated business owners turned out for what Columbia Gas calls a community open house in Lawrence, Mass.
Lawrence City Council Vice President Jeovanny Rodriguez said he has heard from many small businesses that are about to go under.
“There is a lot of people, a lot of business owners that are going out of business. And there are other members of the community that because of the situation, they’re suffering,” Rodriguez said.
Columbia Gas of Massachusetts President Mark Kempic said the company is listening.
“We are trying to make it less painful for them. We want to streamline the process as much as we can because we want to make it less painful for them,” Kempic said.
Claim agents were able to assist, but Kempic admits not enough were bilingual for the minority-majority city.
Repair that could not be finished before winter is due to start up again soon.
WBZ NewsRadio's Karyn Regal (@Karynregal) reports