L.L. Bean Ends Unlimited Return Policy

FREEPORT, ME (WBZ-AM) --  If you've ever shopped at L.L. Bean you know that they have a pretty liberal lifetime return policy. 

The Maine-based retailer says it's killing it's life-time product replacement program because a "small, but growing number of customers" took taking advantage of  their generous policy expecting refunds on heavily-worn products used over many years or returning items bought at yard sales.

L.L. Bean  now says customers will now have a-year after buying something to return it .if you have proof-of-purchase.

Read Letter From Shawn O. Gorman L.L. Bean Executive Chairman

A Letter to Our Customers, Since 1912, our mission has been to sell high-quality products that inspire and enable...

Posted by L.L.Bean on Friday, February 9, 2018


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