COVID-19 Vaccination Helpline Set Up For Seniors In Massachusetts

BOSTON (WBZ NewsRadio) — Many Massachusetts residents have been finding it difficult to get an appointment to get vaccinated for COVID-19, so the state has made the process a little easier.

The Baker Administration already had a website for booking vaccine appointments, but not everyone has access to the internet.

Now, there's another option, and it's as easy as dialing 211.

Gov. Charlie Baker said the state's vaccine resource phone number is all about accessibility, and unlike many customer service lines we're used to, this one won't make it difficult to talk to a real person.

"The vaccine scheduling resource line will be open Monday through Friday 8:30 a.m. to 5 p.m.," Baker said, "and there will be over 500 representatives staffing the line."

Only people aged 75 and over are eligible to use the resource line at the moment. The Governor said they'll have translators on standby to help in 100 different languages.

WBZ NewsRadio's Matt Shearer reports:

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Written by Brit Smith

(Photo: Getty Images)

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