State Officials Warn Against Fraudulent Unemployment Websites

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BOSTON (WBZNewsRadio) - If you're on the lookout for information about unemployment assistance, Massachusetts officials say you'll want to keep an eye out for fraudulent unemployment websites during your search.

Attorney General Andrea Joe Campbell and Secretary of Labor and Workforce Development Lauren Jones are asking the public to be aware of these types of scams, as the number of victims surges both locally and nationally.

“In light of these ongoing scams, we encourage anyone looking for information on employment insurance or trying to access their online account to remain vigilant. That means monitoring your account, being mindful of fraudulent links, and reporting suspicious activity,” said AG Campbell. “The AG’s Office will continue to support DUA in sharing information and resources for consumers.”

Fraudulent websites, also known as "mimic sites" may appear similar to the official Department of Unemployment Assistance (DUA) website but are not affiliated in any way. Officials are urging the public to use common sense and remember to double check the source before handing out any personal information.

“DUA takes fraudulent claims seriously and we are working closely with state and federal law enforcement agencies to protect claimants’ information and to remove these fraudulent websites,” said Secretary of Labor and Workforce Development. “As an important reminder, claimants should make sure they are using the official Massachusetts Department of Unemployment Assistance website, Mass.gov/DUA, to conduct any transaction with the DUA.”

There are a number of tips to keep in mind to help keep yourself and your information safe and secure:

  • Do not use any unofficial third-party website.
  • Check your official UI profile information once a week, including your log-in, password, name and contact information. You can also take the steps to stregthen your password. Remember DUA will never ask for that information.
  • Do not click on any links from unknown email sources. This goes the same for links texted to your mobile phone.

Customers who have concerns about potential scams can contact the Office of Consumer Affairs and Business Regulation by calling the Consumer Hotline at (617) 973-8787, or toll-free in MA at (888) 283-3757.

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