AG Healey: BSC Clients Who Were Wrongfully Charged Can File Refund Claims

BOSTON (WBZ NewsRadio) — Massachusetts Attorney General Maura Healey says if you were wrongfully charged by the Boston Sports Club you can file a claim for a refund.

BSC closed its gyms in March 2020 to comply with state shutdown orders, but continued to charge members a full monthly membership fee in April even while closed, according to Healey.

Healey filed a lawsuit against the company in November, alleging that they showed "total disregard" for members during the pandemic by continuing to charge those fees, even to customers who tried to cancel their subscriptions.

She said those who had tried to cancel memberships in March or April were "rebuffed," and asked to pay a cancelation fee.

If you were charged or had trouble cancelling your membership after BSC's parent company filed for bankruptcy in September, you can file a claim by sending an email to

The email should include: the basis for your claim, the date that it happened, how much you are owed and your contact information and membership ID.

Healey's office said the Bankruptcy Court also ordered BSC not to pursue collections on members who obtained a refund by disputing the charge with their credit card companies.

"To those not eligible for these bankruptcy claims, we have sued BSC for cheating its members and will pursue every avenue of relief for those who were harmed," a statement from Healey's office said. "Our work to hold this company accountable is not over."

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