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BOSTON (WBZ NewsRadio) — Three Boston city councilors filed for an emergency hearing order Wednesday about major delays in mail service around town.
Boston City Councilors Sharon Durkan, Henry Santana, and Ben Weber say they have heard complaints about delayed or unarrived mail in several neighborhoods, including Mission Hill, Roxbury, Dorchester, Mattapan, and Brighton.
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City Councilor At-Large Santana told WBZ NewsRadio Friday that residents have gone "one week, two weeks, sometimes months without receiving mail."
"It's unacceptable," Santana continued. "People rely on mail to be delivered on time and we're seeing a significant shortage in multiple neighborhoods here in the city of Boston."
The city councilors say people are having trouble getting their medications, bills, legal and financial documents, and other essential items.
There is also concern about getting mail-in ballots for the upcoming presidential election delivered and returned on time.
"We want to make sure that every vote is counted, so we want to make sure that we get to the root cause of this issue," Santana said.
In a statement, the United States Postal Service said it is "committed to the secure, timely delivery of the nation’s Election Mail. We employ a robust and proven process to ensure proper handling and delivery of all Election Mail, including ballots. We are working in close communication with election officials, including in Massachusetts."
Concerning the reported delays in Boston, USPS said, "The Postal Service is aware of a minor employee availability issue last week that we have resolved. Mail service is current and within service performance standards."
WBZ's Nichole Davis (@NicholeDWBZ) reports.
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