DANVERS, Mass. (WBZ NewsRadio) — Dozens of Massachusetts residents who made appointments for their COVID-19 vaccination through the state's 211 call system were turned away when they showed up for their scheduled time.
A spokesperson from the company running the mass vaccination site in Danvers, Curative, said there was a communication issue with the call-in system.
The issue regarded data sharing which led to the company never receiving the appointments scheduled by phone.
WBZ NewsRadio's Matt Shearer (@MattWBZ) has more on how this error affected a resident: