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LINCOLN, N.H. (WBZ NewsRadio) — A lodge that sits in Lincoln, New Hampshire issued a heartfelt apology on Tuesday to its community and the dozens of British students that had their passports unintentionally disposed during their stay.
According to the public apology from the Kancamagus Lodge Management Team, a staff member was organizing the back office on February 19 and accidently threw out a box that contained the passports of guests that were part of an international ski group. Staff say they learned of the mistake when a trip chaperone came forward to add another passport to the pile, only to find out the pile had been tossed and "promptly destroyed" by a scheduled disposal service.
"Upon realization of what happened, we deployed our management team to attempt recification of this action, but, to our horror, there was no way to correct this action and return the passports to our guests. We immediately notified the guests and worked closely with the tour operating company, contributing however we could towards extended stay, to come to a swift, safe, and succesful resolution that was satisfactory to all involved," lodge management wrote.
According to the Union Leader, the 42 students and four teachers from Barr Beacon School in Walsall, England returned back to the U.K. on February 26 after an unplanned trip to the British Embassy in New York City. In a post from the school, students are shown to be in good spirits about the change of plans— posing for photos with their Emergency Passports in hand on the trek back home.
WBZ NewsRadio has reached out to the Barr Beacon School for comment, but have not received a response as of posting.
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