Steamship Authority Website Up And Running Again Following Cyber-Attack


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CAPE COD, Mass. (WBZ NewsRadio) — The Massachusetts Steamship Authority is inching closer to getting services fully restored after it was hit by a ransom ware attack earlier this month.

The authority’s official website, steamshipauthority.com, is back up and running and customers are once again able to book reservations for vehicle travel and fast-ferry travel online.

Communications Director Sean Driscoll said all customers are now able to also call the Mashpee Reservation Office to book a trip over the phone –  which was previously limited to island residents. The office can be reached at (508)-477-8600.

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All restrictions on reservations are also lifted, which means customers can book for any date through October 18, 2021.

Credit card payments are now being accepted at terminals and parking lots -- but access is still limited because of the attack. The SSA said cash is suggested and preferred.

The authority is continuing to investigate the attack in collaboration with local, state, and federal law enforcement and officials..  

WBZ NewsRadio's Tim Dunn (@ConsiderMeDunn) reports.

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Written by Rachel Armany


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