BOSTON (WBZ NewsRadio) — Lunch breaks were the prime time for restaurants located in Boston's Financial District, with a good portion of those customers having been wiped out with the pandemic and more employees favoring remote work.
WBZ's Karyn Regal took to Lincoln Street to find out how restaurants have pivoted their tactics. CEO and Founder of Fóumami Michael Wang said that there's an emerging gap in their busy hours.
"Businesses here in the Financial District basically operate Monday to Friday, and for restaurants our whole business is breakfast and lunch. With people working on a hybrid basis, where they're here in the office for three days, I'm concerned that we're losing two days of business. How do I make up those two days?" Wang said.
One tactic was to have a bigger selection, as restaurants casted a larger net to consumers. Fóumami, known for its Asian sandwiches, has expanded their menu to include scallion pancake pizzas. Wang said that he makes the pizzas until 9 p.m., but that he leaves little time for sleep as he continues to make bread for another few hours.
Though some customers have returned for part of the week, other concerns for the restaurant were rising inflation, labor, and supply chain costs, Wang said.
WBZ's Karyn Regal (@Karynregal) reports.