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TYNGSBOROUGH, Mass. (WBZ NewsRadio) — The Tyngsborough Police Chief is commending the department for their efforts that helped save a man's life on Saturday morning.
At around 7:45 a.m., Tyngsborough Police Communication Specialist Bonnie Murray received a call from a man that said he was on the Tyngsborough Bridge and was not mentally healthy. The man told Murray he was suicidal and in need of help, Tyngsborough Police Department said.
Murray stayed on the phone with the man until help arrived. Sargent Healey, Officer Rubino, and Officer Donnelly were able to locate the man and speak with him until an ambulance arrived. The man agreed to get in the ambulance and was transported to the hospital to receive care, officials said.
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"This was excellent work by everyone involved and we're very happy that this gentleman decided to get the help that he needed," Police Chief Howe said in a statement. "I want to commend Sgt. Healey, Officer Rubino and Officer Donnelly for de-escalating the situation and using care and compassion to show this man that help was available. I also want to recognize Communication Specialist Murray who stayed on the line with the man for almost the entire time and worked to de-escalate the situation using her training in emergency medical dispatch (EMD), used by dispatchers in these types of high-stress situations."
Anyone who is in emotional distress or having suicidal thoughts can call the National Suicide Prevention Lifeline by dialing 988 to speak with a trained counselor.
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