The emergency shelter crisis in Massachusetts has reached a critical stage. State officials, including Governor Healey, have made moves to limit just how long families can utilize the shelter system, saying the influx of migrants and residents using the system has pushed it to a breaking point. Agencies like Heading Home in Boston have been working tirelessly to uphold the state's "Right to Shelter" law and ensure as many people as possible have a roof over their head. Heading Home CEO Danielle Ferrier joins Nichole this week to talk about the situation and what needs to happen to turn this concerning trend around.